London and San Francisco, October, 4, 2017 – Digital Shadows, the industry leader in digital risk management, today announced the availability of its ServiceNow certified integration applications with Digital Shadows SearchLight™ service. Using the apps, customers can integrate relevant threat intelligence identified across the open, deep, and dark web by Digital Shadows into ServiceNow as Security Incidents or IT incidents. Digital Shadows SearchLight is used to manage and mitigate digital risks including cyber threat, data loss, brand exposure, VIP exposure, infrastructure exposure, physical threat and third-party risk, and to create a comprehensive view of their organization’s digital risk with tailored threat intelligence. This type of content is critical to understanding the source and scope of digital risks.
This powerful integration will enable users to quickly and easily pull Digital Shadows SearchLight findings into their existing ServiceNow implementation without building new processes or workflows and to link back to the the Digital Shadows SearchLight portal for additional context, assessments and recommendations.
“We are excited to announce this partnership and certified integrations with ServiceNow as this brings new capability to our joint customers in response to their organization’s digital risks,” said Alex Seton, Digital Shadows VP Business & Corporate Development. By utilizing SearchLight enterprises are able to streamline and consolidate their workflows so they can prioritize, respond more effectively to minimize the impact and remediate security incidents in their IT infrastructure, ultimately making them more secure.’
With these integrations, ServiceNow and Digital Shadows clients are able to customize which incidents flow into their ServiceNow deployment. These incidents then trigger new or existing workflows and processes within ServiceNow allowing workflow, collaboration and other features of ServiceNow to be fully utilized. Additional context for each incident from Digital Shadows SearchLight can be easily accessed via a link back to the SearchLight portal.
“More and more organizations are interested in an external view of their companies. They’ve got plenty of internal monitoring tools, but Digital Shadows has a fantastic external view,” said Odin Olson, Senior Director Business Development at ServiceNow. “This integration is special because it immediately connects your external reputation to incident response efforts. Digital shadows can see a dark web data exposure event related to your company, and you’re running a prescribed response effort with ServiceNow, inclusive of SLAs, mitigation strategies and change management.”
The Digital Shadows integration for ServiceNow are available for download at: https://store.servicenow.com/sn_appstore_store.do#!/store/application/0842990a4f24430068334e318110c7b8.
ABOUT DIGITAL SHADOWS
Digital Shadows monitors and manages digital risk across the widest range of data sources within the open, deep, and dark web to protect an organization’s business, brand, and reputation. The Digital Shadows SearchLight™ service combines scalable data analytics with intelligence analysts to manage and mitigate risks of an organization’s cyber threat, data loss, brand exposure, VIP exposure, infrastructure exposure, physical threat, and third-party risk, and create an up-to-the minute view of an organization’s digital risk with tailored threat intelligence. The company is jointly headquartered in London and San Francisco. For more information, visit: www.digitalshadows.com.